Reference

What Our Privacy Policy Covers

Your n880 privacy policy explains exactly what we collect when you open an account, log in from your phone, or cash out to bKash, Nagad or Rocket — and what we never touch.

Account and login detailsWallet transaction recordsDevice and browser dataCookie preferencesAccess and deletion requests
n880 What Our Privacy Policy Covers
ASK US DIRECTLY

Where to Send a Privacy Request

All privacy questions go through one route, so nothing gets lost between teams. Use live chat from your logged-in session and the agent already sees your account ID, which saves you retyping it. If chat is busy, email us and quote the wallet number you registered with. We log every request with a reference and reply on the same channel you used.

In-account live chat Open chat from your logged-in dashboard and an agent can read your account context directly, so you do not retype wallet numbers or dates.
Privacy email Write to our privacy desk with the wallet number you registered and a short description of the request. Keep the thread for your records.
Request reference Every privacy request gets a reference code. Quote it in any follow-up and the team picks up the same case instead of starting again.
HOW WE HANDLE IT

Cookies, Security and Retention

Most of what we store is routine, and we would rather explain it than bury it. Session cookies keep you signed in between screens so your mobile session does not drop mid-round. Security cookies remember your device so a fresh login from an unrecognised handset triggers an OTP. Clearing cookies in your browser is allowed — you will simply be asked to verify again, and any pending wallet confirmation still stands.

Cookie choices

Session and security cookies keep your login steady and flag unfamiliar devices. Preference cookies remember your language and layout. You can clear them in your browser settings and re-verify on your next login.

Wallet data

bKash, Nagad and Rocket numbers are stored to match transfers to your account and to verify a cash-out. Full wallet credentials stay with the provider, never with us.

Retention

Transaction and gameplay records are kept for the period your local law requires, then removed. Account profile data goes when you close the account, subject to those same rules.

Who to contact

A single privacy desk handles access, correction and deletion requests. Send yours through live chat or email with your registered wallet number, and you get a reference back.

Privacy Policy Questions, Answered

These are the questions our support desk fields most often about data and privacy. If yours is not here, live chat from your logged-in session is the quickest way to get a straight answer about your own account.

Yes. Ask through live chat or the privacy email and we return a copy of your account profile, wallet transaction history and login records. We may confirm your identity first by OTP to your registered number.

No. Your wallet PIN stays inside the bKash, Nagad or Rocket app and is never sent to us. We hold only the wallet number and the transfer reference needed to match a payment to your account.

You can request closure any time. We remove profile data and stop marketing contact. Transaction and gameplay records stay for the retention period your local law sets, then they are deleted.

Send the request from live chat with the correct number. We verify with an OTP to your registered phone, update the record, and confirm on the same channel so you have a written trail.

Only where it is required to run your account — the payment provider clearing your transfer, game studios serving the titles you open, and authorities where local law compels it. We do not sell data.

Yes. The same policy covers the browser session on your phone and on desktop. Device identifiers differ so we can flag a new handset, but the data held and your rights over it stay the same.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.